Social Media Policy

Social Media Policy

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External Social Media Policy (SMP).
This document regulates the use and management of the institutional profiles of the Institute of Chemistry of Organometallic Compounds of the National Research Council (CNR-ICCOM) on the main social networks, such as Twitter, LinkedIn and Instagram.

The Institute’s social pages represent information channels supporting the institutional website and used for the relaunch of scientific content, for the timely dissemination of news and for the promotion of events or initiatives of the Institute or in which it is involved. Social pages cannot be considered a channel for obtaining information and/or sending reports or complaints.

The institutional profiles of the CNR-ICCOM are administered under the direct responsibility of the legal representative of the Institute (Director) with the support of the “Social Media CNR-ICCOM” Working Group (GdL-iccom_social). The opening, deletion and management of one or more CNR-ICCOM social media must be authorized by the Director and promptly communicated to the GdL-iccom_social.

The contents published by the Institute will be aimed at illustrating the Institute’s research and activity topics of significant public and social interest. In the case of content published by third parties in which CNR-ICCOM is cited, the administrator verifies the reliability of the source and, if the post is deemed to be of public interest and/or consistent with the scientific activity of the Institute, can share it in turn. Publication can also take place through links to the ICCOM institutional website, to the Institution’s institutional social networks (visible on the home page or to the websites of other institutions. The original multimedia material published, unless otherwise specified, is to be considered the property of CNR-ICCOM. The communication method was defined in accordance with the Guidelines for PA websites – Public Administration and Social Media Vademecum (December 2011).

All comments and posts published by third parties, which must make their identity or membership recognizable, represent the opinion of individual users and not of the Institute. Each user is therefore directly responsible for his or her own thoughts, which must be expressed with total respect for the institution and the opinions of others. Under no circumstances are insults, vulgarity, insults, threats, and violent or discriminatory attitudes with respect to gender, sexual orientation, age, religion, personal and political opinions, ethnic origins and disabilities tolerated within the pages of CNR-ICCOM. Furthermore, in compliance with the public interest, content of an advertising nature and any type of political and electoral propaganda or in support of illegal activities are not permitted.

CNR-ICCOM invites users to have a polite and relevant conversation, reserving the right to remove comments that are illicit, defamatory and/or slanderous, vulgar, harmful to the privacy or dignity of people and the decorum of the institutions, the rights of minorities and minors, of principles of freedom and equality. The following will also be eliminated:

  • information that can compromise the security of public systems;
  • contents that violate the interest of legal property or third parties;
  • comments or posts that present sensitive data in violation of the legislation on personal data protection;
  • content of an advertising nature and more generally that uses messages for commercial purposes (promotion, sponsorship and sale of products);
  • comments aimed at offending the users of the page or those who manage and moderate the social channels;
  • spam;
  • posts inserted repeatedly.

Other items subject to possible removal:

  • comments not relevant to the published topic (off topic);
  • comments and posts written to disturb the discussion or offend.

For anyone who violates the contents reported in this policy, CNR-ICCOM may use tools such as banning or blocking to prevent further interventions and, in the most serious cases, may report the user to the managers of the platform and possibly to the police.

The processing of personal data follows the policies of the various platforms used. Personal data posted in comments and/or public posts within the CNR-ICCOM social media channels will be removed. The data shared by users through any private messages sent directly to the group that manages the social profiles will be processed in compliance with the EU Regulation GDPR 2016/679, implemented in Italy by Legislative Decree 10 August 2018 n. 101 and, for the parts in force, by Legislative Decree 30 June 2003, n. 196 and subsequent amendments, and kept exclusively for the time necessary to carry out the service requested by the user.

Internal Social Media Policy (SMP).
The institutional social channels of the CNR-ICCOM are managed by the “Social Media CNR-ICCOM” Working Group (GdL-social_iccom). The credentials are known exclusively to the staff who make up the Working Group and to the Legal Representative of the Institute.

This policy is intended for all employees, collaborators, research fellows, scholarship holders, associates, suppliers and visitors whose online activity can be traced back to CNR-ICCOM. This policy describes the main behavioral rules that recipients are required to observe when accessing social networks with their personal accounts, in order to guarantee the protection of the image of the Institute and the people who work there.

The recipients of the policy must behave respectfully and responsibly, in particular:

  • Avoid publishing phrases that are offensive or damaging to the reputation of others;
  • Refrain from using your institutional role to advertise, even implicitly, commercial products;
  • Scrupulously comply with the provisions in force regarding personal data protection and copyright.